Legal

Privacy & Terms

The plain-english legal information for using the Soul-Viva website, assessment and resources.

Last updated: 6 August 2026

Privacy Policy

Soul-Viva (“we”, “us”) operates this website and the Energy Leak Assessment. This policy explains what information we collect, how we use it, and your choices.

What we collect

  • Energy Audit submissions: name and email address.
  • Corporate enquiries: name, email, role, company size and message.
  • Account information: email address and authentication details if you create an account.
  • Payment information: handled by Stripe. We do not store full card details.
  • Usage data: standard analytics and cookies to understand how the site is used and improve it.

How we use your information

We use your information to respond to enquiries, deliver the products and services you request, process payments, send relevant updates, and improve the website. We do not sell your personal information.

Third-party services

We use trusted service providers including Stripe for payments and our backend/cloud provider for data storage and authentication. These providers process data only as needed to perform their services.

Your rights

You can ask to access, update or delete your personal information at any time by emailing info@soul-viva.com.

Terms of Use

By using this website you agree to these terms. If you do not agree, please do not use the site.

Use of the site

The content and tools on this site are for your personal and non-commercial use. You may not copy, distribute or resell any paid materials, reports or assessments without permission.

Paid products

Prices and descriptions are shown at the point of purchase. Access to paid products is granted once payment is confirmed. All purchases are final unless otherwise required by law.

Disclaimer

The content on this site is for educational and informational purposes. It is not medical, psychological, financial or professional advice. Always seek qualified professional advice for your specific situation.

Changes

We may update these terms from time to time. Continued use of the site after changes means you accept the updated terms.

Questions? Email info@soul-viva.com.